Incidents | Filebase, Inc. Incidents reported on status page for Filebase, Inc. https://status.filebase.com/ https://d1lppblt9t2x15.cloudfront.net/logos/edc88c84760604f10b7df197c550d216.png Incidents | Filebase, Inc. https://status.filebase.com/ en Database Connectivity Issues https://status.filebase.com/incident/702240 Thu, 07 Aug 2025 13:32:00 -0000 https://status.filebase.com/incident/702240#8e27179a4c7662b5c71b87edfbb4a688444be40502f9458a072ee4d3dcf1a858 Our upstream provider has identified the issue as a power loss to a top-of-rack switch affecting database servers. Power has been restored and services are recovering. We are continuing to monitor stability. Database Connectivity Issues https://status.filebase.com/incident/702240 Thu, 07 Aug 2025 13:32:00 -0000 https://status.filebase.com/incident/702240#8e27179a4c7662b5c71b87edfbb4a688444be40502f9458a072ee4d3dcf1a858 Our upstream provider has identified the issue as a power loss to a top-of-rack switch affecting database servers. Power has been restored and services are recovering. We are continuing to monitor stability. Database Connectivity Issues https://status.filebase.com/incident/702240 Thu, 07 Aug 2025 13:32:00 -0000 https://status.filebase.com/incident/702240#8e27179a4c7662b5c71b87edfbb4a688444be40502f9458a072ee4d3dcf1a858 Our upstream provider has identified the issue as a power loss to a top-of-rack switch affecting database servers. Power has been restored and services are recovering. We are continuing to monitor stability. Database Connectivity Issues https://status.filebase.com/incident/702240 Thu, 07 Aug 2025 13:32:00 -0000 https://status.filebase.com/incident/702240#8e27179a4c7662b5c71b87edfbb4a688444be40502f9458a072ee4d3dcf1a858 Our upstream provider has identified the issue as a power loss to a top-of-rack switch affecting database servers. Power has been restored and services are recovering. We are continuing to monitor stability. Dashboard App recovered https://status.filebase.com/ Thu, 07 Aug 2025 13:31:05 +0000 https://status.filebase.com/#a31668006eb1b67be35b04c34fcb5cd9c66ab740b9e9336b4c41e19e6940fd8b Dashboard App recovered API recovered https://status.filebase.com/ Thu, 07 Aug 2025 13:30:08 +0000 https://status.filebase.com/#00ed12ccdd6e810af9159932cc61987b4eacb14f12591dba728e19bce26740e3 API recovered Database Connectivity Issues https://status.filebase.com/incident/702240 Thu, 07 Aug 2025 13:27:00 -0000 https://status.filebase.com/incident/702240#2ae0b04caabb23965cb9f37d49e3a31687b916442e38d035b4033b5b8072e3fb We’re currently experiencing database disruptions due to an issue with our upstream datacenter provider. Our team is monitoring the situation and will share updates as available. Database Connectivity Issues https://status.filebase.com/incident/702240 Thu, 07 Aug 2025 13:27:00 -0000 https://status.filebase.com/incident/702240#2ae0b04caabb23965cb9f37d49e3a31687b916442e38d035b4033b5b8072e3fb We’re currently experiencing database disruptions due to an issue with our upstream datacenter provider. Our team is monitoring the situation and will share updates as available. Database Connectivity Issues https://status.filebase.com/incident/702240 Thu, 07 Aug 2025 13:27:00 -0000 https://status.filebase.com/incident/702240#2ae0b04caabb23965cb9f37d49e3a31687b916442e38d035b4033b5b8072e3fb We’re currently experiencing database disruptions due to an issue with our upstream datacenter provider. Our team is monitoring the situation and will share updates as available. Database Connectivity Issues https://status.filebase.com/incident/702240 Thu, 07 Aug 2025 13:27:00 -0000 https://status.filebase.com/incident/702240#2ae0b04caabb23965cb9f37d49e3a31687b916442e38d035b4033b5b8072e3fb We’re currently experiencing database disruptions due to an issue with our upstream datacenter provider. Our team is monitoring the situation and will share updates as available. API went down https://status.filebase.com/ Thu, 07 Aug 2025 13:11:40 +0000 https://status.filebase.com/#00ed12ccdd6e810af9159932cc61987b4eacb14f12591dba728e19bce26740e3 API went down Dashboard App went down https://status.filebase.com/ Thu, 07 Aug 2025 13:11:33 +0000 https://status.filebase.com/#a31668006eb1b67be35b04c34fcb5cd9c66ab740b9e9336b4c41e19e6940fd8b Dashboard App went down Database system maintenance https://status.filebase.com/incident/359285 Wed, 24 Apr 2024 01:00:00 -0000 https://status.filebase.com/incident/359285#c38fb35c4bf3a6f0e49e59e96edde94a2518bae9d662c2c7497e0377a4f7dc51 Maintenance completed Database system maintenance https://status.filebase.com/incident/359285 Wed, 24 Apr 2024 01:00:00 -0000 https://status.filebase.com/incident/359285#c38fb35c4bf3a6f0e49e59e96edde94a2518bae9d662c2c7497e0377a4f7dc51 Maintenance completed Database system maintenance https://status.filebase.com/incident/359285 Tue, 23 Apr 2024 13:00:00 -0000 https://status.filebase.com/incident/359285#3e473e1e9797f08866b7b5f533636c573576d75d26160a8c2d72114369ea0af7 We will be performing database maintenance during this time. No downtime is expected, but minimal latency may be observed when pinning new files. Database system maintenance https://status.filebase.com/incident/359285 Tue, 23 Apr 2024 13:00:00 -0000 https://status.filebase.com/incident/359285#3e473e1e9797f08866b7b5f533636c573576d75d26160a8c2d72114369ea0af7 We will be performing database maintenance during this time. No downtime is expected, but minimal latency may be observed when pinning new files. DDoS Attack https://status.filebase.com/incident/297793 Fri, 08 Dec 2023 18:40:00 -0000 https://status.filebase.com/incident/297793#b253e1d2ef47532d0314f146f4804b8c71cae838a264f419fa8dc010489708ee The infrastructure misconfiguration was corrected and services resumed normal operations. DDoS Attack https://status.filebase.com/incident/297793 Fri, 08 Dec 2023 18:40:00 -0000 https://status.filebase.com/incident/297793#b253e1d2ef47532d0314f146f4804b8c71cae838a264f419fa8dc010489708ee The infrastructure misconfiguration was corrected and services resumed normal operations. DDoS Attack https://status.filebase.com/incident/297793 Fri, 08 Dec 2023 18:40:00 -0000 https://status.filebase.com/incident/297793#b253e1d2ef47532d0314f146f4804b8c71cae838a264f419fa8dc010489708ee The infrastructure misconfiguration was corrected and services resumed normal operations. DDoS Attack https://status.filebase.com/incident/297793 Fri, 08 Dec 2023 18:40:00 -0000 https://status.filebase.com/incident/297793#b253e1d2ef47532d0314f146f4804b8c71cae838a264f419fa8dc010489708ee The infrastructure misconfiguration was corrected and services resumed normal operations. DDoS Attack https://status.filebase.com/incident/297793 Fri, 08 Dec 2023 18:31:00 -0000 https://status.filebase.com/incident/297793#5706ed0e2891be58781245d94632df00eea45e3cb8c8dfbdb726fecbfb1acf06 During active mitigation of a DDoS attack, a server misconfiguration prevented Filebase infrastructure from responding quickly enough, leading to a potential window of downtime for some users. DDoS Attack https://status.filebase.com/incident/297793 Fri, 08 Dec 2023 18:31:00 -0000 https://status.filebase.com/incident/297793#5706ed0e2891be58781245d94632df00eea45e3cb8c8dfbdb726fecbfb1acf06 During active mitigation of a DDoS attack, a server misconfiguration prevented Filebase infrastructure from responding quickly enough, leading to a potential window of downtime for some users. DDoS Attack https://status.filebase.com/incident/297793 Fri, 08 Dec 2023 18:31:00 -0000 https://status.filebase.com/incident/297793#5706ed0e2891be58781245d94632df00eea45e3cb8c8dfbdb726fecbfb1acf06 During active mitigation of a DDoS attack, a server misconfiguration prevented Filebase infrastructure from responding quickly enough, leading to a potential window of downtime for some users. DDoS Attack https://status.filebase.com/incident/297793 Fri, 08 Dec 2023 18:31:00 -0000 https://status.filebase.com/incident/297793#5706ed0e2891be58781245d94632df00eea45e3cb8c8dfbdb726fecbfb1acf06 During active mitigation of a DDoS attack, a server misconfiguration prevented Filebase infrastructure from responding quickly enough, leading to a potential window of downtime for some users. Intermittent service availability https://status.filebase.com/incident/260896 Mon, 18 Sep 2023 16:29:00 -0000 https://status.filebase.com/incident/260896#5ba6c485310037245e6b1d502be5f2b8819ec22b938d06e0ce1b417fc6b7ab84 During routine maintenance, a server was accidentally restarted before manual failover was complete. Intermittent service availability https://status.filebase.com/incident/260896 Mon, 18 Sep 2023 16:29:00 -0000 https://status.filebase.com/incident/260896#5ba6c485310037245e6b1d502be5f2b8819ec22b938d06e0ce1b417fc6b7ab84 During routine maintenance, a server was accidentally restarted before manual failover was complete. Intermittent service availability https://status.filebase.com/incident/260896 Mon, 18 Sep 2023 16:29:00 -0000 https://status.filebase.com/incident/260896#5ba6c485310037245e6b1d502be5f2b8819ec22b938d06e0ce1b417fc6b7ab84 During routine maintenance, a server was accidentally restarted before manual failover was complete.